By entering this site, you certify that you are at least 21 years old and that you are legally permitted to purchase alcoholic beverages in your jurisdiction.
Please enjoy responsibly.
DRAFT — PENDING LEGAL REVIEW. This template covers common requirements for U.S. alcohol e-commerce but must be reviewed by a licensed attorney before publishing.
Because Almaxeniza sells age-restricted, regulated alcoholic beverages, our returns and refunds policy is more limited than for non-restricted goods.
Due to state alcohol regulations, we are generally unable to accept returns of alcoholic beverages once delivered, except in the case of products that arrive defective, damaged in transit, or materially different from what was ordered.
If your order arrives damaged or defective, contact us within [FILL IN: number, e.g., 48 hours] of delivery at [FILL IN: contact email] with photos of the product and packaging. Approved claims will be resolved via replacement or refund at our discretion.
If you receive the wrong product due to an error on our part, contact us within [FILL IN: number] days of delivery and we will arrange a correction at no additional cost.
Orders refused at delivery, or returned due to failed age/identity verification, may be subject to restocking and reshipment fees as described in our Shipping Policy.
For any return, refund, or order issue, please reach us at [FILL IN: contact email/phone].